This Rental Agreement (the "Agreement") is entered into between Semo Tote & Go, LLC ("Semo Tote & Go," "we," "us," or "our"), located in Sikeston, Missouri, and the individual or entity placing the order (the "Renter," "you," or "your"). By placing an order, accepting delivery, or using our equipment, you agree to be bound by these terms.
1. Equipment
Semo Tote & Go rents to the Renter, and the Renter rents from Semo Tote & Go, the items included in the residential or commercial package selected at the time of ordering. This may include reusable plastic moving totes, dollies, and labels (collectively, the "Equipment"). The specific quantity and contents of each package are described on our website at the time of booking.
2. Rental Term
The standard rental term is two (2) weeks. The rental period begins on the date the Equipment is delivered and ends on the date the Equipment is picked up by Semo Tote & Go. Charges accrue for the full period the Equipment remains in the Renter's possession.
3. Service Area
Semo Tote & Go serves Southeast Missouri. The Equipment may not be removed from our service area, transported out of state, or relocated to any address other than the delivery and pickup addresses on the order without our prior written consent.
4. Rates and Payment
Rental rates are set out in the package pricing on our website and confirmed in your checkout summary or written quote.
Payment in full is due at the time the order is placed. We accept all major credit cards. We do not accept checks.
Semo Tote & Go does not retain your credit card information after your order is processed. Any charges that arise after your initial payment, including extensions, additional equipment, cleaning fees, damage or replacement costs, late return fees, and cancellation fees, will be invoiced to you separately. Invoiced amounts are due within seven (7) days of the invoice date. Balances not paid within seven (7) days may accrue a late charge of 1.5% per month, or the maximum rate permitted by Missouri law, whichever is less.
5. Taxes
The Renter is responsible for all applicable Missouri state and local sales, use, and rental taxes.
6. Delivery
We deliver to the Renter's doorstep, garage, or curbside at ground level. Delivery above or below ground level, including carrying Equipment up or down stairs, is not included.
The Renter, or a delegate at least eighteen (18) years of age, must be present to receive and sign for delivery. If no one is present, we may leave the Equipment on the front porch or in the driveway with the Renter's approval by text message.
The Renter assumes responsibility and liability for the Equipment at the moment of delivery, whether or not the Renter is present.
Our driver will send photo confirmation by text and email a delivery receipt at the time of delivery.
7. Inspection on Delivery
The Renter should inspect the Equipment upon delivery. If any item is damaged or unusable, notify Semo Tote & Go promptly and we will provide a replacement at no charge. If we are not notified, the Equipment is considered accepted in good working condition.
8. Pickup and Late Return
The Renter must make the Equipment available for pickup at the scheduled date, time, and location, staged at ground level in the same manner as delivery. Totes must be empty and dollies must be accessible.
If the Equipment is not made available for pickup on the scheduled date, the rental continues to accrue at the applicable weekly rate until the Equipment is recovered. If the Equipment has not been returned or made available for pickup within fourteen (14) days after the scheduled pickup date, the Equipment will be considered unreturned and the Renter will be invoiced the full replacement cost for every item not recovered.
9. Rental Extensions
Extension requests must be submitted by email to info@semototeandgo.com before the scheduled pickup date. We will do our best to accommodate extension requests, but availability is not guaranteed and depends on inventory and scheduling.
Extension pricing is quoted individually based on package size and length of extension. Approved extensions are also subject to a rescheduling fee of $10.00 to $20.00 depending on package size, plus applicable tax.
Extensions are not eligible for discounts, promotional pricing, or referral credits.
10. Additional Equipment
Additional totes or dollies may be added during an active rental subject to availability. Pricing for additional Equipment, including any applicable delivery fee, is quoted individually based on quantity and delivery location.
11. Cancellations and Missed Appointments
A delivery or pickup that is cancelled or missed on the day of the scheduled service is subject to a fee equal to 50% of the selected rental package.
An order cancelled within 24 hours of the scheduled delivery date is subject to a fee equal to 25% of the selected rental package.
A missed appointment includes any situation where our driver arrives as scheduled and is unable to complete delivery or pickup because the Renter is unavailable, the Equipment is not staged and accessible, or access to the property is obstructed.
12. Ownership
The Equipment is and remains at all times the sole and exclusive property of Semo Tote & Go. Nothing in this Agreement transfers any ownership interest to the Renter.
13. Permitted Use and Prohibited Contents
The Renter agrees to use the Equipment in a safe and careful manner and only for its intended purpose.
The following may not be placed in or transported using the Equipment:
Hazardous, flammable, corrosive, explosive, or toxic materials
Liquids, wet items, paint, or chemicals
Perishable food, plants, or anything that may spoil, leak, stain, or attract pests
Firearms, ammunition, or explosives
Illegal substances or contraband
Live animals
Any item that exceeds the stated weight limits
Dollies are provided for moving rental totes only. They are not intended or rated for moving furniture, appliances, or any other property, and the Renter uses them for any other purpose entirely at the Renter's own risk.
14. Weight Limits
Maximum weight per tote: 70 lbs.
Maximum weight per dolly: 480 lbs.
Exceeding these limits may cause equipment failure, property damage, or personal injury, and the Renter is solely responsible for any resulting loss.
15. Care, Alteration, and Cleaning
Proper care of the Equipment during the rental period is the Renter's responsibility.
No modification or alteration to the Equipment is permitted. Only labels supplied by Semo Tote & Go may be applied. Tape of any kind is prohibited. If the Renter wishes to secure a tote, zip ties may be used.
Equipment returned in a condition requiring cleaning or repair beyond normal use will be restored to rentable condition at the Renter's expense.
Deep cleaning: $3.00 per tote
Pet hair removal: $5.00 to $15.00 per package, depending on package size
16. Pest and Infestation
Equipment returned containing evidence of insects, rodents, bed bugs, cockroaches, or other pests will be removed from service for treatment or disposal at the Renter's expense.
The Renter is responsible for the full cost of treatment, and for the full replacement cost of any item that cannot be restored to rentable condition. The Renter agrees not to place Equipment in or transport Equipment from any location known to have an active infestation.
17. Risk of Loss and Damage
For the entire period the Equipment is in the Renter's possession or control, the Renter bears all risk of loss, theft, destruction, or damage to the Equipment from any cause whatsoever, whether or not the Renter was at fault.
Replacement and repair costs:
Lost, damaged, or purchased tote: $40.00 each
Lost, damaged, or purchased dolly: $70.00 each
These amounts will be invoiced to the Renter and are due within seven (7) days of the invoice date.
18. Limited Warranty
Semo Tote & Go warrants only that the Equipment is in satisfactory working condition at the time of delivery, and will replace at no charge any item that fails under normal use. All other warranties, express or implied, including any implied warranty of merchantability or fitness for a particular purpose, are disclaimed. The Renter remains fully responsible for the Renter's own negligence or misuse.
19. Limitation of Liability
Semo Tote & Go is not responsible for any loss or damage occurring during the Renter's move.
Semo Tote & Go is not responsible for any property placed inside the Equipment, or for any damage to property while it is inside the Equipment.
In no event shall Semo Tote & Go's total liability to the Renter exceed the amount actually paid by the Renter to Semo Tote & Go, or $500.00, whichever is less.
In no event shall Semo Tote & Go be liable for consequential, incidental, indirect, punitive, or special damages, including lost profits or commercial loss, however caused and regardless of legal theory or foreseeability.
20. Indemnification
The Renter agrees to indemnify, defend, and hold harmless Semo Tote & Go, its owners, employees, and agents from any and all claims, damages, losses, liabilities, and expenses, including reasonable attorney fees, arising out of the Renter's use, possession, or handling of the Equipment.
21. Assignment
Neither this Agreement nor the Equipment may be assigned, sublet, transferred, pledged, or otherwise encumbered by the Renter.
22. Default
The Renter is in default under this Agreement if the Renter:
Fails to make any payment when due;
Breaches any other term of this Agreement and fails to cure the breach within three (3) days after written notice from Semo Tote & Go; or
Becomes insolvent, or a petition is filed by or against the Renter under bankruptcy or debtor relief laws.
23. Remedies and Repossession
Upon default, Semo Tote & Go may declare all unpaid amounts immediately due and payable and may terminate this Agreement immediately.
Upon termination, Semo Tote & Go may enter the premises where the Equipment is located and repossess it. The Renter consents to such entry and waives any claim of trespass arising from a lawful repossession under this section.
All costs and expenses incurred in recovering the Equipment or collecting amounts owed, including reasonable attorney fees and court costs, are payable by the Renter.
24. Service Interruption
Semo Tote & Go reserves the right to temporarily suspend operations due to severe weather, flooding, natural disaster, state or national emergency, epidemic or pandemic, labor disruption, or any other circumstance beyond our reasonable control. We will make reasonable efforts to reschedule affected deliveries and pickups as soon as conditions allow.
25. Right to Refuse Service
Semo Tote & Go reserves the right to refuse or discontinue service to anyone at our discretion.
26. Governing Law and Venue
This Agreement is governed by the laws of the State of Missouri, without regard to its conflict of laws provisions.
The parties agree that any legal or equitable action arising out of or relating to this Agreement shall be brought exclusively in the state courts located in Scott County, Missouri, and each party irrevocably submits to the jurisdiction of those courts.
27. Severability
If any provision of this Agreement is found unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will stay in full force and effect.
28. Entire Agreement
This Agreement, together with the order confirmation, quote, and package details on our website, constitutes the entire agreement between the parties and supersedes all prior discussions or representations. Any modification must be in writing and agreed to by Semo Tote & Go.
29. Acceptance
By placing an order, accepting delivery, or using the Equipment, the Renter acknowledges having read, understood, and agreed to this Agreement and to the Semo Tote & Go Terms of Service.